FAQs

Q: Should I pay for the deliver fee? How much is it?
A:Abccanopy will pay for the standard delivery, if you need the product(s) urgently,
we also offer expedited deliver.
Pay attention: when expedited is applied, extra fees may occur.
(Standard delivery: usps, ems, Royal post.)
(Expedited delivery: Fedex, UPS, DHL)
 
 
Q:When will 'product_name' be available/in stock?
A:Dear customer, we share the same storage with Amazon. US, if you want to be noticed when it gets available, please follow us on Facebook for newest information.
 
 
Q:Where do you ship from? Why it takes 5-7 work days?
A:Usually we ship product(s) from our warehouse located in California. If the products are out of stock(both warehouse and Amazon), we have to ship them from oversea factory.
 
 
Q: I like your canopies and umbrellas! Where can I get some discounts and coupons?
A:Thank you for shopping with us, for more information about events and discounts, please follow our Facebook page.
 
 
Q:Do Abccanopy offer a warranty?
A:Yes, every product from our company comes up with 1-year-gurantee.